Genesys Event Service / Technical FAQs

In order to be able to provide you with the best possible support, please select one of the options below:

Telephone problems

For problems linked to the telephone portion of your conference call; issues with the telephone dial in numbers, difficulties with the audio online registration, or any other questions for the call operator. Please click here

Webcast technical problems

For technical problems linked with the online Web event; issues encountered whilst opening up or joining the Web presentation, problems with the Web registration, questions linked to the 'test your system' pages, issues with the slides, trouble with receiving audio or video streaming, or any other questions for the Web project manager. Please click here

Other problems

Questions linked to the general organization of the conference; when it is taking place, will you be able to get copies of the slides, will there be a replay, the event requires a password which you have not received, or questions linked to the actual content of the presentation; you want to get in touch with the speaker, the hosting organization, or if you have specific questions about the topics covered in the conference. Please click here

Genesys Event Service product information

If you would like to find out more about the event services provided by Genesys Conferencing.
Please click here